Privacy Policy

We collect information you give us directly. That includes your name, phone number, email address, and service address when you call, fill out a form, or request a quote. If you describe your electrical issue, we may note those details to help our technicians prepare.

We also collect some information automatically when you visit our website. This includes your IP address, browser type, pages you view, and the time you spend on the site. We use cookies and similar tools to gather this data.

We use your contact information to schedule appointments, provide estimates, and keep you updated on your project. If you have questions about your service, we use your details to get back to you quickly.

We may also use your information to improve our website and services, send you occasional updates or offers if you opt in, and comply with legal requirements. We do not sell your personal information to anyone.

Our website uses cookies to make your browsing experience smoother. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as well, but you can still contact us by phone.

We use analytics tools like Google Analytics to see how visitors find and use our website. These tools collect anonymous data such as page views and traffic sources. They help us improve our content and make it easier for you to find what you need.

We may also use third-party scheduling or communication tools to manage appointments and messages. These providers have their own privacy policies, and we choose partners who respect your data.

We share your information only when necessary to run our business. That means with our technicians who need to know where to go and what to expect, and with trusted service providers who help us with scheduling, billing, or website hosting.

We may disclose information if required by law, such as in response to a court order or to protect the safety and rights of our team, our customers, or the public. We never sell or rent your personal information.

We keep your personal information for as long as we need it to provide services, meet legal and accounting requirements, and resolve any issues that come up. When we no longer need it, we securely delete or anonymize it.

If you ask us to remove your information and we are not required to keep it, we will take care of that promptly.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, restricted access to your data, and regular reviews of our practices.

No method of transmission over the internet is 100% secure, but we work hard to keep your trust. If you have concerns, please contact us using the details below.

You have the right to ask what personal information we hold about you, to correct any mistakes, and to request that we delete it. You can also opt out of marketing messages at any time by letting us know.

To exercise any of these rights, just give us a call or send an email. We will respond as quickly as we can.

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page with a new effective date.

We encourage you to review this page occasionally so you stay informed about how we protect your information.